Tag: customer efficiency

Customer Focus and Efficiency Customer Process Digital Strategy Industrial Gases Organisation

October 8, 2021December 1, 2022Art Anderson

Maintaining Customer Relations (and Remote Working)

Thanks to Jeff White (President of EMD Electronics, a business of Merck KGaA) for his contributions. The content for this blog was published in the September 2021 US Print edition of GasWorld. All companies have been faced with the challenge of maintaining robust and consistent customer relations in the midst the pandemic. In Salesforce’s annual […]

Customer Focus and Efficiency Customer Process

November 11, 2020December 1, 2022Art Anderson

Driving customer focus and efficiency

Thanks to Chris Ebeling (Executive Vice-President of Sales & Marketing, US Bulk, Messer Americas) his contribution. The content for this blog was published in the October 2020 US Print edition of GasWorld. Balancing customer focus and efficiency is absolutely essential for any company that desires to maximize its ability to attract, serve and retain customers […]